The legal name that appears in your terms of sale.
We only offer the return formulas your country allows.
WeRefund opens in the United States and the United Kingdom first.
The return window your policy gives, counted from delivery. We check your policy against it.
Paste the address of your terms of sale or return policy page. We only read it — nothing changes on your store.
We check that a return and refund policy is there, that it’s clear, and that it gives at least your formula.
Your policy is clear. Next: one paragraph for your terms.
Put it next to your return policy, as its own section. It says what WeRefund does — and that your contract and your refunds stay between you and your customers.
Also name WeRefund in your privacy policy: we receive the details of your orders.
We read the page again and look for the WeRefund paragraph, word for word.
Your policy passes.
Keep your payment provider. WeRefund reads your orders and refunds so each order is recorded with the policy that applied that day. It never moves money and never touches your payouts.
Your policy passes. Your WeRefund Verified badge can go live.