Profile

Your sign-in details. A store never sees this page: it only has the order you placed with it.

• NameLéa Bonnet · on your reviews as “Léa B.”
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• E-maillea.bonnet@example.com — the e-mail your orders were placed with. An order placed with it at a Verified store joins this account.
• CountryUnited States · shown next to your name on reviews
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• PasswordLast changed Jun 2, 2026. You can also sign in with a one-time link sent to your e-mail.
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• Sign outOn this device.
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An option you add to an order, with the order, when the store offers it — never a subscription. It buys a service: the follow-up of your return. It is not a promise that a refund will be issued; the refund stays between you and the store.

• An e-mail after the purchaseHow to find the order here, with the e-mail you ordered with.
• A reminder before the window closesThree days before the last day to return.
• The return request, and its conversationThe items, the reason, messages, photos and videos, with the store.
• The tracking, and the refund issuedThe parcel on its way back, and the refund as the store’s payment provider shows it.

The price, by order value

Paid to the store with your order, through the store’s own payment provider. It stays due if a refund is issued on the order: the service was given. An order cancelled before any payment has no fee.

Your orders with the option · 4 of 6

• Ceramic table lamp · VersoOrder #V-10482 · $148.00 · tier $100–199$1.99
• Oak serving board · VersoOrder #V-10473 · $64.00 · tier $50–99$1.49
• Linen throw · aven.Order #A-38304 · $113.00 · tier $100–199$1.99
• Stoneware mug set · aven.Order #A-38157 · $42.00 · tier $0–49$0.99

What WeRefund sends to lea.bonnet@example.com. The review invitation also reaches your bell. Stores e-mail you themselves about the order.

• Receipt for the WeRefund option With the optionSent with each order that has the option. It tells you how to find the order here.
• Your return window closes in three days With the optionOne reminder, three days before the last day — whatever the store’s window.
• Your return request was sent With the optionWith the items, the reason and what happens next.
• The store accepted your return With the optionWith the return address to send the item to.
• The store wrote to you With the optionA message in a return conversation. The e-mail links to it; you answer from here.
• Your return request was closed With the optionWith its issue — refund issued, exchange, refused or no response.
• Refund issued With the optionWhen the store’s payment provider shows a refund on your order.
• A store you ordered from changed its return policy With the optionYour order keeps the version published the day you bought.
• You can review a closed returnIn your bell and by e-mail.
• A store replied to your reviewThe reply is public, under your review.

What others see, what you can take with you, and how to leave.

• Show my first name and last initial on my reviewsOtherwise your reviews say “A shopper”. A review keeps the name it was published with. Reviews never show your full name, your e-mail or your address.
• Download my dataOne archive: your account, orders, Policy Records, return requests with their conversations, and reviews. When it is ready, you download it here; it is kept for 30 days.
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• Delete my accountYour published reviews stay, under a deleted account.
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