Changelog

Product updates

Standard versions and API changes. WeRefund is not live yet: the entries below are illustrative examples of the format, not real releases. A change to the standard never applies retroactively to an order already placed.

Illustrative example

StandardAPI

Standard

The return window anchors to delivery, not to the order date. Orders already placed keep the policy version they were sold under.
Merchants choose a return formula — 14, 30 or 60 days — among those their home country allows. In the UK, 14 days is labelled as the legal minimum.
Added eligible_until per line, recorded once and never recomputed.

API

GET /v1/orders/{id}/window returns policy_version_id.
Added include_lines=false to reduce the payload on high-volume polling.
Webhook payloads are signed with an HMAC, sent in a v1= prefixed header.

Illustrative example

BadgeFixes

Badge

The badge fails closed: when its verification status cannot be confirmed, it disappears rather than showing a stale state.
The badge renders on the product page and in the cart.

Fixes

Fixed a case where a refund reported twice within the same second showed as two refund events.
Return windows on orders delivered on 29 February no longer round to 1 March.

Illustrative example

ProofImprovements

Policy Record

Every order from a Verified store now gets a WeRefund Policy Record: the return policy published at that moment, kept on file, free for the shopper.
Each record holds the HTML, a rendered PDF and a screenshot — hashed (SHA-256), timestamped in UTC, signed by WeRefund.

Improvements

Policy pages are now fingerprinted, so a change is detected, recorded as a new version and verified again.
The shopper dashboard keeps the return deadline pinned to the top of each order.

Verification, not a migration

Keep your PSP. Add trust.

$0 setup. $0 monthly fee. $0 processing surcharge. Your store, your provider and your merchant account stay as they are.

Talk to Sales Get Verified