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Setup guide
Three steps to Verified, then your return address. The banner is up to you.
4 of 4 tasks complete
- Create your WeRefund account
- Connect WooCommerce and Stripe
- Get Verified
- Add your return address
- Optional: put the banner on your store
Paste one line of script on your product pages and cart to show your score where shoppers hesitate. It turns itself off if verification stops.
Choose a banner
Policy Records486 +12%
Orders with the option39 8.0%
Consumer fees collected$78.61
Open return requests4
| Request | Items | Amount | Stage | Last message | Turn | Action |
|---|---|---|---|---|---|---|
| rr_7Q2KMaya R. · 3 h ago | Linen throwNot as expected | $89.00 | New | The fringe came loose after one wash — photos attached. | You | Reply |
| rr_7P9XShopper · 6 d ago | Oak serving board ×2Changed my mind | $128.00 | Received Sep 24USPS · declared by you | Got it, thanks. Refund on its way? | You | Close with issue |
| rr_7Q1MLéa B. · 3 d ago | Ceramic table lampChanged my mind | $148.00 | In transit · UPSLast scan Sacramento, CA | Dropped it at the UPS store this morning. | Carrier | Open |
| rr_7P4AChloé D. · 1 d ago | Glazed vaseArrived damaged | $56.00 | Accepted · awaiting parcel | You: Sorry it arrived chipped. Here is the return address. | Shopper | Open |
| rr_7H4QPriya N. · closed Sep 20 | Ceramic table lampChanged my mind | $148.00 | Closed · Refused | You: The lamp came back with a broken shade and without its box. | — | Open |
| rr_7K2BTom W. · closed Sep 18 | Oak serving boardChanged my mind | $64.00 | Closed · Refund issuedSeen at Stripe | Refund of $64.00 seen through Stripe. | — | Open |
| rr_7J9FAna S. · closed Aug 29 | Glazed vaseArrived damaged | $56.00 | Closed · Exchange | You: A new vase is on its way, no need to send this one back. | — | Open |
| No request in this view. | ||||||
A return received closes as “No response” after 30 days if you don’t close it.Refund issued is read from Stripe
Verification
HistoryVerifiedSince Sep 3 · fingerprint checked today, 06:00 UTC
Policy v4- Return policy found and readableverso.com/returns
- 30 days from deliveryyour formula
- Terms paragraph found, word for wordverso.com/terms
- Privacy paragraph found, word for wordverso.com/privacy
Return reviews
Reply to reviews4.7
1,284 return reviews
- 51,002
- 4193
- 351
- 222
- 116
98%refund issued
3.2 daysmedian, request to refund issued
5 hmedian first response
- PeriodSep 16 – Sep 30
- Options collected with orders39
- Fees collected$78.61
- Net due to WeRefund$78.61
Statement on Oct 1 · automatic debit from the payment method saved on WeRefund’s billing account. Last statement (Sep 1–15): $64.35, paid Sep 16.
$0.99$0–49
$1.49$50–99
$1.99$100–199
$2.99$200–399
$3.99$400–749
$4.99$750+
The shopper pays the fee with the order, through your payment provider. Your plan stays at $0.
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WeRefund Verified View policy
4.71,284 return reviews on WeRefund
<script src="https://js.werefund.com/badge.js" data-store="verso" data-format="lockup" data-theme="light" async></script>
Recent orders
All ordersConnections
Manage- WWooCommerceOrders and deliveries · last event 4 min agoConnected
- SStripePayments and refunds issued, read-only · last event 2 h agoConnected
Demo dashboard · Shop-style layout · demo data · WeRefund never holds your customers’ payment funds. Open the shopper demo