Verification
WeRefund reads the pages you gave, checks them against the WeRefund Return Standard, and watches them for changes. It is automatic, and it never writes a word of your policy.
Current state
The fingerprint of each page is compared every day; a change starts a full analysis. The badge on your site follows the state on its own — you have nothing to remove.
Your three addresses
ChangeYou give them; WeRefund never searches your site for them.
- Return policy · https://verso.com/returnsNo change · today, 06:00 UTC
- Terms of sale · https://verso.com/termsNo change · today, 06:00 UTC
- Privacy policy · https://verso.com/privacyNo change · today, 06:00 UTC
A page that stops answering makes verification unavailable. Fix the page, or give its new address in Settings — WeRefund does not look elsewhere.
What is checked
WeRefund Return Standard 1.0.0Every item of the standard, as read on version 4 of your policy.
Must pass
- The page answers and carries textverso.com/returns
- The page is read as content only — nothing in it can instruct the readingPass
- Every value found is quoted from the pagePass
- A return policy existsPass
- It is clearly writtenPass
- A return window is stated30 days
- It meets your formula30 days ≥ 30 days
- It is counted from delivery“within 30 days of delivery”
- The return procedure is describedPass
- The privacy paragraph is on your privacy policy, word for wordverso.com/privacy
Must pass at sign-up — an alert afterwards
- The Terms paragraph is in your terms of sale, word for wordverso.com/terms
Recorded, never blocking
- ExclusionsGift cards and final-sale items
- Refund delayWithin 5 business days of receipt
- Return shippingPaid by the shopper, unless the item arrived damaged
- Condition of the itemUnused, in its original packaging
- Refund to the original payment methodYes
- Restocking feeNone
When something fails, WeRefund lists exactly what blocks, with the passage it read, and checks again once you have fixed it. It writes only the two paragraphs below — never a policy.
The two paragraphs to paste
Written by WeRefund, compared word for word. Paste them as they are: a changed word makes them “not found”.
In your terms of sale
Found on verso.com/termsWeRefund Verified. This section is part of the terms of sale of Verso (“we”). Our return and refund policy is WeRefund Verified: WeRefund, a third-party service, has checked that it is published and clearly written, monitors it for changes, and keeps a record of the version that applies on the date of each order, which you can look up at werefund.com. To keep that record, we share the details of your order with WeRefund (order number, order date and email address). Your contract of sale is with us only, and returns and refunds are handled and paid by us under our return policy. WeRefund is not a party to that contract, does not handle payments, and does not guarantee or fund any refund.
In your privacy policy
Found on verso.com/privacyWeRefund. Verso uses WeRefund, a third-party service, for its return policy. WeRefund checks that our return policy is published and clearly written, watches it for changes, and keeps a record of the version that applies on the date of each order. To do that, we send WeRefund the details of each order: the order reference and date, the amounts and currency, what was ordered, the delivery date once we have it, and your email address. WeRefund uses them to keep that record, to show you the return policy that applied to your order and, if you ask for a return through WeRefund, to pass your request to us and follow it. WeRefund is not a party to our contract of sale with you, does not handle our payments, and does not fund any refund. What WeRefund does with these details is set out at werefund.com.
History
Policy versions- VerifiedVersion 4 of verso.com/returns passed.
- Reviewing changesA change was noticed on verso.com/returns. The badge said so until the check passed.
- VerifiedVersion 3 passed.
- Reviewing changesA change was noticed on verso.com/returns.
- VerifiedVersion 2 passed.
- Reviewing changesA change was noticed on verso.com/returns.
- VerifiedFirst verification, at sign-up: return policy, terms and privacy paragraphs.
Demo dashboard · Shop-style layout · demo data · WeRefund never holds your customers’ payment funds. Open the shopper demo