WeRefund
Written by shoppers whose return is closed — refund issued, exchange or refused — from their WeRefund dashboard. Nobody writes a review from your public profile.
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Every closed issue can be reviewed, Refused included. No review is weighted by its date or by a measure.
A refund issued is read at Stripe; a refusal is known only from a request closed here. Your first message in a conversation is what the first-response measure counts.
I sent the lamp back within a week. The shade got damaged on the way and I had thrown the box away, so the return was refused. The policy does say original packaging — I just wish it were clearer on the product page.
Sent the board back with FedEx on a Tuesday; the refund showed up soon after it arrived. No back and forth.
Thanks, Tom — glad it was easy. Enjoy the rest of your order.
Sep 19 · public, under the reviewThe return was accepted but I had to chase it. In the end I called Daniel on his personal number, 555-0142, and it got sorted.
Returning was simple and the address came straight away. The refund took about a week after they received it.
I knew the rules before I bought, and it went exactly as written.
Thank you, Nina. That is exactly what we aim for.
Sep 12 · public, under the reviewMine arrived broken. They sent a new one the next day and told me not to bother sending the pieces back.
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