WeRefund

Settings

Verso · owner Daniel · daniel@verso.com

Store

View public profile
verso-mark.svg

Your public profile never shows where your store is located.

Policy addresses

Verification

WeRefund reads these three pages — it never searches your site for them, and never writes them.

A page that stops answering makes verification unavailable until it is fixed or its address changed here.

Return formula

The window your policy promises, counted from delivery. You pick among those your head office country allows.

The badge never shows the window. Shoppers read it in their own dashboard, with the policy of their order.

Returns

Never public

Where shoppers send an item back once you accept its return. It pre-fills every acceptance, and you can still change it for a single request.

A shopper sees it only on a return you accepted. It is never on your public profile, in search or in the public API.

Team

MemberRoleStatusAction
Danieldaniel@verso.com · youOwnerActive · two-step on

An owner manages API keys, the payment method, the team and closing the store. An invitation works once and expires after 7 days.

Notifications

Bell and e-mail to daniel@verso.com
New return requestA shopper sent a return request, with the items and the reason.
A return is on its wayThe shopper added the carrier and the tracking.
Return deliveredThe carrier reports the parcel delivered: the 30 days to close start.
New review publishedA shopper reviewed a closed return. You can reply once, publicly.
Policy page changedWeRefund noticed a change on one of your pages and is checking it.
Statement readyTwice a month, before the debit.
A connection stopped answeringWooCommerce or Stripe went silent.
AlertsAn alert opened on your account — a fee not matched, a paragraph missing, and the like.
Support conversationsA new message from WeRefund support, or a conversation resolved.
New version of the WeRefund Return StandardWhat changes, and from when.
Verification state changedVerified, Reviewing changes or Verification unavailable. Always on.
Payment link, overdue statement and remindersThey tell you that you owe WeRefund money. Always on.

API keys

For a custom or headless store: send orders to WeRefund through the API. API reference

KeyAccessModeLast usedStatusAction
Order syncwr_live_3f9ac21e…Read & writeLive2 h agoActive
Test orderswr_test_8b1d44c0…Read & writeTest — demo orders onlySep 20Active

Only an owner creates or revokes a key. The secret is shown once, when the key is created. A test key writes demo orders only.

Account

PasswordChanging it signs you out everywhere else.
Two-step sign-inOn · authenticator app, since Jun 2. Required for every account.
Sign outOf this browser.
Sign out
Close this storeThe badge turns off. Your public profile and its reviews stay.

API keys

Create a key

Account

Change password

Two-step sign-in

Recovery codes

If you lose your phone, each code signs you in once. New codes replace the old ones. These are demo codes.

Account

Close this store

  • The badge turns offYour certificate is revoked and the badge on verso.com says “Verification unavailable”. The score banners render nothing.
  • Your public profile stays, with its reviewsClosing a store never makes its reviews disappear.
  • Policy Records stayWith the shoppers who own them.

Demo dashboard · Shop-style layout · demo data · WeRefund never holds your customers’ payment funds. Open the shopper demo