WeRefund

Connections

Read-only, both of them. Orders and deliveries come from your store; payments and refunds issued come from your payment provider. WeRefund never writes to either, and never holds your customers’ funds.

Connected

  • WooCommerceStore platform · verso.com · connected Jun 2 · read-only
    Last event 4 min ago
  • StripePayment provider · connected Jun 2 · read-only
    Last event 2 h ago
What WooCommerce gives
  • Orders, their lines and amounts
  • The delivery date, which starts the return window
  • The product image, when the store has one
What Stripe gives
  • Payments, with the WeRefund fee collected in them
  • Refunds issued, with their amount and date
  • Never a card number

A connection that stops answering is flagged here and by e-mail: orders placed while it is silent get no Policy Record until it is back.

Event log

Received (UTC)SourceEventOrderWhat WeRefund did
Sep 26, 10:42StripePayment succeeded · $149.99order $148.00 + option $1.99#V-10497Policy Record taken · policy v4
Sep 26, 10:42WooCommerceOrder created#V-10497Order recorded
Sep 26, 09:15StripePayment succeeded · $42.00#V-10496Policy Record taken · policy v4
Sep 26, 09:15WooCommerceOrder created#V-10496Order recorded
Sep 24, 16:31WooCommerceOrder cancelled before payment#V-10494No fee
Sep 23, 16:20WooCommerceOrder delivered#V-10491Return window started · until Oct 23
Sep 22, 11:08StripePayment succeeded · $314.99order $312.00 + option $2.99#V-10491Policy Record taken · policy v4
Sep 19, 14:02WooCommerceOrder delivered#V-10488Return window started · until Oct 19
Sep 18, 09:14StripeRefund issued · $64.00#V-10458Covers the items requested · rr_7K2B closed as Refund issued
Every event is signed by its source and checked before it is used.Showing the latest events

Other integrations at launch

The same read-only rules for every one of them.

Store platforms

Payment providers

  • PayPalPayment provider
  • AdyenPayment provider
  • Checkout.comPayment provider
  • AirwallexPayment provider

Demo dashboard · Shop-style layout · demo data · WeRefund never holds your customers’ payment funds. Open the shopper demo